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Here is some info about Hosting|Fuse.


***NEW*** New Web Hosting accoutns are now put on our new Plesk / HSPComplete - based platform.
We no longer user H-Sphere control panel (all existing H-Sphere accounts are currently being migrated onto Plesk platform). The new platform provides us with more features and ability to deploy new technologies much quicker. Not talking about such useful things as PDF invoices, backups functions and much more.

Where are you located?
Hosting|Fuse offices are located in Perth, Western Australia. The main web and database servers are located in a private rack at ThePlanet datacentre in America. Our backup DNS and MX (main) servers are located here in Australia.

Do you do data backup?
Yes we do daily data backup with weekly backups stored off-site.

How soon are new accounts activated?
New accounts are setup the same business day, as soon as payment information is verified.

What is your support like?
We have business hours phone support and 24/7 email support and can provide you with emergency mobile number as well as MSN Messenger ID if required.

What is you server uptime like?
You can see our server uptime at Netcraft.

Do you allow adult content?
No. Don't even try.

What is FarCry?
It's an open source CMS built on ColdFusion. You'll find more info here: farcry.daemon.com.au

How to I move my FarCry site from my local machine to Hosting|Fuse?
Usually the process of moving a site to us is simple:
1. We create the default installation
2. You upload the database and your template and graphic files
3. Use updateapp=1 to refresh the site

The only thing you need to watch when moving your site to us are the table names in the database. Since our mySQL server runs on Unix, the table names are case sensitive (if you run mySQL on Windows, the table names created are all lower case). HOWEVER, you're welcome to just upload your .sql file to your account and we'll import your database into our system the way it should be.


If you'd like to know anything else, please do let us know.

 

 

 

 

     
 
   
 

Hosting|Fuse support is provided by experienced staff who are proficient in server administration, programming and troubleshooting. Contact support by phone or email / trouble ticket system.
 

 
 
   
 

 

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